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Quality is never an accident. It is always the result of intelligent effort.
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If you want a quality, act as if you already had it.
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Associate with men of good quality if you esteem your own reputation; for it is better to be alone than in bad company.
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A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.
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Give them quality. That's the best kind of advertising.
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Quality is the best business plan.
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Quality is more important than quantity. One home run is much better than two doubles.
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Quality is not what happens when what you do matches your intentions. It is what happens when what you do matches your customers' expectations.
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Total quality management is a journey, not a destination.
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The quality of a person's life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor.
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Quality questions create a quality life. Successful people ask better questions, and as a result, they get better answers.
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The quality of an organization can never exceed the quality of the minds that make it up.
Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.
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Quality, quality, quality: never waver from it, even when you don't see how you can afford to keep it up. When you compromise, you become a commodity and then you die.
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Quality isn't something that can be argued into an article or promised into it. It must be put there. If it isn't put there, the finest sales talk in the world won't act as a substitute.
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Quality is a proud and soaring thing.
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Quality is remembered long after the price is forgotten.
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The bitterness of poor quality remains long after low pricing is forgotten!
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The quality, not the longevity, of one's life is what is important.
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The quality of expectations determines the quality of our action.
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Quality is everyone's responsibility.
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Quality begins on the inside then works its way out.
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It is the quality of our work which will please God and not the quantity.
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Quality is not an act, it is a habit.
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Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.
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Quality means doing it right when no one is looking.
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Even though quality cannot be defined, you know what quality is.
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Quality has to be caused, not controlled.
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Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.
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Quality is a direct experience independent of and prior to intellectual abstractions.
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When you're out of quality you're out of business.
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Quality in a classical Greek sense is how to live with grace and intelligence, with bravery and mercy.
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Quality is such an attractive banner that sometimes we think we can get away with just waving it, without doing the hard work necessary to achieve it.
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Quality is free. It's not a gift, but it's free. The 'unquality' things are what cost money.
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Make the workmanship surpass the materials.
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In the race for quality, there is no finish line
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Quality: the standard of something as measured against other things of a similar kind; the degree of excellence of something.
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It's always easier to make quality product rather than explaining why product is without quality.
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The best is the cheapest.
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Quality is what the buyer says it is.
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Quality is a sense of appreciation that something is better than something else.
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Quality begins with the intent, which is fixed by management.
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Where quality is the thing sought after, the thing of supreme quality is cheap, whatever the price one has to pay for it.
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To be successful, you have to have quantity of quality
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Quality is the degree of excellence at an acceptable price
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Things of quality have no fear of time.
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It is quality, rather than quantity, that matters.
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Quality is decided by the depth at which the work incorporates the alternatives within itself, and so master them.
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If you believe in unlimited quality and act in all your business dealings with total integrity, the rest will take care of itself.
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